Servizi alla Strada

Benvenuti nel portale Servizi alla Strada dedicato ai servizi per la Mobilità.

Informazioni

Per qualsiasi chiarimento o per informazioni contatta URP - Informazioni e reclami
dal lunedì al venerdì dalle 08:00 alle 17:15,
tel. 055.40401, e-mail scrivi@serviziallastrada.it,
account Skype e web www.serviziallastrada.it.
Servizi alla Strada si impegna a rispondere alle richieste di informazioni secondo criterio di tempestività entro 25 giorni in ogni caso.

My data

In this section you can manage your personal details, billing data and change your password.

Personal data

Click on Personal data to change your personal details.

Personal contacts

Click on Personal contacts to edit your personal contacts.

Invoice/receipt Data

Click on Invoice/Receipt Data to enter or edit your invoice/receipt information.

Change password

Click on Change password to change your password to access to this reserved area.


Requests for the front-office

In this section you can do requests for updating of your data.
For example you can ask to update your address or residence, or change, temporarily or permanently, the license plate associated with your permits.

New request

Click on New request to request the change of personal data or license plate.

Requests list

Click on Requests List to display the existing requests and the status of processing.


Registered Vehicle

In this section you can register a vehicle or view, manage or print the card in your possession.
You can use Tap&Park or purchase a temporary permission with the temporary card

Vehicle registration

Click on enter vehicle to register your vehicle.
Warning: a registered vehicle is not automatically associated with the permits already in possession.
The license plate change of a permit in your possession can be done in the dedicated section

List of Registered vehicles

Click on List of registered vehicles to view, manage, or print the card in your possession.


Tap&Park

In this section you can view information about the application Tap&Park.
You can register, recharge your wallet, view your balance, the list of your recharges and stop transactions.

Download application

Tap & Park is available for iPhone, Android and Windows Phone

You can download the app from iTunes, Google Play and Windows Store. Sign in to your store directly from here:

GooglePlay iTunes Windows Store

Vehicle registration

Click on enter vehicle to associate your plate number to the application Tap & Park

Charge wallet

Click on Charge wallet to recharge the credit rest of your electronic purse.
The unused credit of Tap&Park Wallet will not be refunded.

Credit and charges

Click on Credit and charges to view your credit rest remaining, the list of top-ups made purse and print invoices required.

Transactions Tap&Park

Click on Transactions Tap & Park to display the details of your transactions parking.


Subscriptions

In this section you can buy a subscription to stop or view and renew your subscriptions.
Before proceeding with the purchase, click on enter vehicle to register your vehicle.

Purchase

Click on Buy to buy a new subscription for parking in ZCS.

View

Click on Show to display the details of your subscriptions or print your invoices.


Tourist Bus marks

In this section you can manage marks, discounts/authorizatons, vouchers and invoices for your Tourist Bus.
Discounts/Authorizations requests will be approved by the frontoffice staff

Tourist Bus Census

Click on Tourist Bus Census to insert the Census of a new tourist bus.

Census State of tourist bus

Click on census state of tourist bus to see the list of bus saved or those awaiting census.

Tourist bus documents

Click on Tourist Bus Documents to download documents.

Request for Discount/Authorization

Click on Request for Discount/Authorization requests to request the discount on the rate applied to the tourist bus marks or authorization for special rate.

List of requests for Discount/Authorization

Click on List of requestes for Discount / Authorization to display the list of requests submitted, the processing status and to print the unique code to request or purchase the tourist bus mark with the discounted/authorized rate.

Purchase tourist bus mark

Click on Purchase tourist bus mark to buy and print a tourist bus mark to be placed on the windshield.

Purchase Bus Mark with discount / authorization

Click on Purchase Bus mark with Discount/Authorization to buy and print a bus mark to be placed on windshield, using the discount/authorization code received.

List of purchase transactions

Click on List of purchase transactions to display a list of purchased transactions.

List of Purchased marks

Click on List of Purchased marks to display the list of purchased marks and print the mark to be placed on the windshield.

List of Purchased vouchers

Click on List of Purchased Vouchers to print a voucher or a bus mark and display the status of use of your purchased vouchers.

Print Bus Mark with Voucher

Click on Print Bus Mark with Voucher to print a mark to be placed on the windshield.